Data & Privacy

Westcrete Precast Concrete Limited are committed to preserving the privacy of all visitors to www.westcrete-ltd.co.uk and all of their customers. Please read the following Privacy Policy to understand how we use and protect the information that you provide to us. Westcrete Precast Concrete Limited may revise this Privacy Policy at any time by updating this posting. You should check this website from time to time to review the then current Privacy Policy.

About us
Westcrete Precast Concrete Limited is a company limited by guarantee registered under number 01381027 with registered offices at Westcrete Works, Stoney Bridges, Axminster, Devon, EX13 5RL. Our data protection officer can be contacted at sales@westcrete-ltd.co.uk

Information that we collect from you
When you use our services or website you may submit information to us through our contact forms. We collect your:
Name (for identification)
Address (for invoicing)
Email address (to send updates of future offers etc)
Telephone number (in case of difficulty contacting you)

This information is all necessary to enable us to offer you our services.

We do not hold any financial data or payment details, and card payments are made via a third party organisation.

Use of your information
We will hold your information securely and use it only in compliance with the applicable current data protection laws. We will use your information to provide you with the products and any information that you have requested.

Email Marketing
Your data is stored and used on our email marketing provider, MailChimp, to deliver our regular newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. Their Privacy policy can be seen at https://mailchimp.com/legal/privacy/

Website
When someone visits www.westcrete-ltd.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Cookies
Cookies are small files that web sites can send to your computer, which can enhance your experience of a website by, for example, remembering who you are and what you are interested in. This website only uses session cookies. Session cookies do not collect any personal information about you such as your name or address and are not stored on your hard drive once you leave this website. Our session cookies track information about your current session on the website, so that you don’t have to re-type information.

If you wish, you are able to reject or disable cookies by adjusting your browser settings, however, this may adversely affect your experience of using this website. If you are not sure how to do this, then the Help Files on your browser should assist, or alternatively, visit www.allaboutcookies.org for more information about cookies including instructions on disabling cookies.

Disclosure of your information
The only parties to whom we may disclose your information are our employees who process the information for the purposes for which you have made it available to us. Unless required to do so by law, we will never share any of the information you provide to us without your consent.

Security and data retention
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information securely and indefinitely. All newsletters will give you the option to unsubscribe from future mailings.

Accessing and updating
Under GDPR guidelines, you are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. You can also request that your data is deleted from our records. If you wish to do this, please contact our data protection officer at sales@westcrete-ltd.co.uk